At Deepsleepmattress, we strive to ensure that your order is processed and shipped promptly. Below, you’ll find all the details regarding shipping, delivery times, and shipping fees.
Shipping Methods and Costs
We offer two shipping options to best suit your needs:
- Flat Shipping: $4.85
- Express Shipping: $8.95
- Free Shipping: Available for orders over $50
Order Processing
All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an email notification once your order has been shipped, along with tracking details for your convenience.
Delivery Times
- Flat Shipping: Delivery typically takes 5-7 business days depending on your location.
- Express Shipping: Delivery typically takes 2-3 business days depending on your location.
- Please note that delivery times may vary depending on external factors such as weather conditions, public holidays, or courier delays.
Shipping Locations
We currently offer shipping to addresses within the United Kingdom. For international orders, please contact our customer service team at service@deepsleepmattress.com to inquire about availability and additional shipping fees.
Order Issues
If there are any issues with your shipment, such as a lost or damaged package, please contact us immediately at service@deepsleepmattress.com. We will work with the carrier to resolve the issue promptly.
Shipping Restrictions
Please note that we do not ship to P.O. Boxes or APO/FPO addresses at this time.
Customs, Duties, and Taxes
For international orders, customers are responsible for any additional customs fees, duties, or taxes imposed by their country’s regulations.
