At Deepsleepmattress, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.deepsleepmattress.com, use our services, or make purchases from our online store.
1. Information We Collect
We collect both personal and non-personal information when you use our website or interact with our services. This may include:
- Personal Information: When you place an order, create an account, or contact us, we collect personal information such as your name, email address, phone number, billing address, shipping address, and payment details.
- Non-Personal Information: We automatically collect non-personal information such as IP addresses, browser type, and device information to help us improve the functionality of the website and enhance user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and complete your orders, including shipping and billing.
- To send you order confirmations, shipping updates, and promotional emails (if you opt-in).
- To personalize your experience on our website.
- To improve customer service and respond to inquiries and support requests.
- To analyze website traffic and trends to improve our services and offerings.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with third-party service providers for the following reasons:
- Payment Processors: We use third-party payment gateways to process your payments securely. These services do not store your payment information.
- Shipping Providers: We may share your shipping details with third-party carriers to ensure timely and accurate delivery of your orders.
- Legal Compliance: We may disclose your personal information when required by law or in response to a subpoena, court order, or other legal processes.
4. Data Security
We implement industry-standard security measures to protect your personal information. We use secure socket layer (SSL) encryption technology to safeguard your payment details during transmission. However, no method of data transmission over the internet is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information and enhance your user experience on our website. Cookies are small files stored on your device that allow us to recognize your preferences and provide personalized content.
You can choose to disable cookies through your browser settings, but doing so may impact your ability to use certain features of the website.
6. Third-Party Links
Our website may contain links to external websites or services. Please note that we are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing any personal information.
7. Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us at service@deepsleepmattress.com.
If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the “unsubscribe” link in any promotional email, or by contacting us directly.
8. Children’s Privacy
Our website is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Your continued use of the website following any changes to this policy constitutes your acceptance of the revised terms.
10. Contact Information
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Email: service@deepsleepmattress.com
Phone: +1234567890
Address: 2A Charing Cross Road, London, England, WC2H 0HF
